About Shipments

The DropStream Shipments view provides information about orders that have been shipped from the Warehouse to the end customer. It can be accessed by clicking Shipments in the left pane of the DropStream Dashboard.

In DropStream Dashboard, click Shipments.

This opens the Shipments view, where you can search and filter your shipments, and view detailed information about them.

DropStream shipments view

List shipments

The shipments view provides a list of all shipments and their most vital information.

List shipments in DropStream.

Search for shipments

You can search for shipments by Tracking Number, and filter your shipments by merchant, store, status, and other key data.

Search for shipments in DropStream.

View shipment details

Click the tracking number to find detailed shipment information — carrier, shipped date, freight cost, etc. — and view a timeline of shipment events.

View shipment details in DropStream.

Review shipment status

Use the State filter to find shipments that have specific fulfillment status.

Review shipment status in DropStream.

Reprocess or reset shipments

If an error occurs, you can reprocess or reset shipments to retry processing.

Reprocess or reset shipments in DropStream.

Edit schedule

By default, shipment data is updated every four hours in DropStream. You can edit this interval in your Connection Control Panel.

Edit shipment schedule in DropStream.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.