DropStream pulls shipment notifications from each connection’s WMS on a recurring schedule. The default is every four hours. The schedule is configured per channel on the connection — this article covers the Shipments channel.
View the current schedule
- Click Connections in the left sidebar, then click the name of the connection.
- On the Channels tab, find the Shipments card.
The card shows:
- Recurrence — a plain-language description of the current schedule.
- Last completed — when the most recent import run finished.
- Next update — when the next scheduled run will start.
- A clock icon to edit the schedule, and a refresh icon to import order status now.
Edit the schedule
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Click the clock icon at the right of the Shipments card. The Edit Schedule Rules modal opens with the current rules listed.
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To add a new rule, click Add schedule and choose a type:
Type What it does Hourly Runs every N hours. Defaults to every 4 hours. At specific times Runs at one exact time of day, on the days you pick. Flexible Repeats on an interval inside a start and end hour window, on the days you pick. The screenshot shows the Sales Orders menu. On this channel there is no Minutely option — the shortest interval is one hour.
- Set the values for each rule. To remove a rule, click its Delete button.
- Click Save changes.
You can stack multiple rules — for example, an At specific times rule at 7:00 am plus an Hourly rule during the working day. DropStream runs an import whenever any active rule fires.
At specific times (called Daily before) has a checkbox per day, so you can import on weekdays only. Rules on the same days are merged into one phrase on the card, such as weekdays at 9:00 am and 4:00 pm.
Run an import now
Click the refresh icon on the Shipments card to import shipments immediately, without waiting for the next scheduled run.
Pause imports without losing the schedule
Toggle the switch at the top right of the Shipments card off to pause imports while keeping the schedule configuration. See Pause shipment imports for details and side effects.
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