The Shipments list page supports two search modes and a filter panel. Use basic search for quick lookups by tracking number or order ID, and advanced query when you need to combine specific fields and operators.
For how to save a particular search + filter + column layout for repeat use, see Saved views, filters, and columns.
Basic search
Type into the search box and click Search (or press Enter). Basic search matches on:
- Shipment tracking number
- The order’s external ID
For example, typing 1Z999 returns shipments whose tracking number starts with 1Z999.
Advanced query
Click the </> icon at the right of the search box to switch to advanced mode. The advanced field accepts a Lucene-style query — for example:
state:new AND tracking_number:1Z*
Combine fields with AND, OR, and NOT. Wildcards (*) are supported on text fields.
Filter panel
Click Filter by to open the filter menu. Each filter is a separate facet that ANDs with the search query.
| Filter | What it does |
|---|---|
| Status | One or more shipment states. See Shipment statuses. |
| Merchant | Restrict to one merchant — useful in 3PL accounts that fulfill for multiple merchants. |
| Sales Channel | Restrict to a single store (the source sales channel of the underlying order). |
| Date | Filter on shipped_at — preset ranges (Today, Last 7 days, etc.) or a custom range. |
Selecting a Status filter shows the available options:
Sort
Click a column header with a sort caret to toggle the sort direction. See List shipments for which columns are sortable.
Reset the search
To clear search, filters, and sort and return to the page’s built-in defaults, click the view selector at the right end of the toolbar and pick Default View.
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