About Connections

Neil G · Updated

A Connection links a sales channel (your store or marketplace) to a warehouse so DropStream can move orders, shipments, inventory, and other data between them on your behalf. Each Connection ties together three things:

  • Merchant — the customer or brand that owns the inventory.
  • Store — where orders are placed (e.g. Shopify, Amazon, an EDI trading partner).
  • Warehouse — the fulfillment system that ships those orders.

To open Connections, click Connections in the left navigation.

DropStream - Connections list

The Connections list shows every Connection in your account along with its Merchant, Store, Warehouse, and an enable/disable switch. Search by name, or use Filter by to filter on Status, Merchant, Store Platform, or Warehouse Platform.

Click a Connection name to open its detail view, which has two tabs:

  • Channels — per-channel status, schedules, and run-now actions (Sales Orders, Shipments, Inventory, Products, Returns, Catalogs, Purchase Orders).
  • Settings — Connection name, Store credentials, Warehouse credentials, and Locations mapping.

DropStream - Connection Channels tab

DropStream - Connection Settings tab

Connection topics

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