The Channels tab on a Connection shows every type of data DropStream can move between the store and the warehouse. Each channel has its own enable/disable switch, schedule, and run-now action.
Available channels
DropStream supports up to seven channels per Connection:
| Channel | Direction | Schedules |
|---|---|---|
| Sales Orders | Store → Warehouse | Default schedule |
| Shipments | Warehouse → Store | Default schedule |
| Inventory | Warehouse → Store | Default (delta) + Full sync |
| Products | Store ↔ Warehouse | Update products + Export to warehouse |
| Returns | Store ↔ Warehouse | Default schedule |
| Catalogs | Warehouse → Store | Default schedule |
| Purchase Orders | Warehouse ↔ Store | Import + Status update |
When a channel shows “Not supported”
A channel is only available when both the Store and the Warehouse platforms support it. For example, Returns is only configurable when both sides of the Connection support returns; otherwise the channel card displays Not supported.
If a channel you expected isn’t available, check the integration docs for both your store platform and your warehouse platform — DropStream Integrations.
Enable or disable a channel
Each channel card has its own enable/disable switch in the top-right. Disabling a channel stops just that data flow; the rest of the Connection keeps running. This is useful for example if you want to import orders but not push inventory updates back to the store.
The connection-level enable/disable switch is separate — see Enable, Disable, or Delete a Connection. The connection must be enabled for any channel to run.
Edit a schedule
Click the clock icon on a channel card to open the Edit Schedule Rules dialog. You can change the recurrence (Minutely, Hourly, At specific times, or Flexible) or add multiple schedule rules to the same channel — for example, every 5 minutes during business hours and every hour overnight.
At specific times runs at one exact time of day on the days you pick, so you can import on weekdays only.
Click Save changes to apply.
Channels with multiple schedules
Some channels expose more than one schedule:
- Inventory — a Default schedule for incremental (delta) updates and a Full sync schedule that re-syncs every SKU.
- Products — an Update products schedule and a separate Export to warehouse action (manual by default).
- Purchase Orders — an Import schedule for new POs from the warehouse and a Status update schedule for status changes back to the store.
Each sub-schedule has its own clock icon and run-now action.
Run a channel now
Click the run-now icon (next to the clock) on a channel card to trigger that channel immediately — for example, Import sales orders on the Sales Orders card. A modal opens with channel-specific options; for order imports, you can leave the date blank to import everything since the last successful run, or pick a specific cutoff date.
Click Import to start the run. The channel status updates on the Connection page when the run completes.
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