Add a Connection

The Connection Wizard walks you through creating a new Connection in four steps: Basic Information, Merchant Information, Warehouse Setup, and Store Setup.

Open the wizard

In the left navigation, click Connections, then click Add Connection in the top-right of the Connections list.

Fulfillment providers (3PLs): if the store authorizes through the merchant’s own account and you don’t hold their login, don’t start here. Click the arrow next to Add Connection and choose Request merchant credentials instead — the merchant connects their store first, and you run this wizard afterwards. See Request Merchant Credentials.

Step 1 — Basic Information

Enter a concise, descriptive Connection Name. This is what you and your team will see in the Connections list, so a name like Brand X — Shopify → ACME WMS is more useful than Connection 4.

Click Continue.

Step 2 — Merchant Information

Choose whether to reuse an existing merchant or create a new one:

• Use existing merchant — pick the Merchant from the dropdown. DropStream will reuse the warehouse that’s already configured for that merchant in step 3.
• Create new merchant — enter the merchant’s company information. You’ll configure their warehouse credentials in step 3.

Click Continue.

Step 3 — Warehouse Setup

If you picked an existing merchant, this step confirms which warehouse the Connection will use — no extra input is required.

If you’re creating a new merchant, this step asks for the warehouse credentials. The exact fields depend on the warehouse platform — see DropStream Integrations for platform-specific instructions.

Click Continue.

Step 4 — Store Setup

Give the store a Name, then pick the Platform (Shopify, Amazon, SPS Commerce, etc.). The form below the platform picker updates with the credentials and settings that platform requires — these vary considerably by integration.

For platform-specific setup instructions, find your platform under DropStream Integrations.

Some platforms authorize through the merchant’s own account, and Amazon Marketplace only works that way for a 3PL. Those stores are connected through Request Merchant Credentials before this wizard runs — there’s no way to hand the store off from inside it.

When you’re done, click Add connection to create the Connection. The new Connection appears in the Connections list, disabled by default — see Enable, Disable, or Delete a Connection to turn it on.