Getting Started, Step 2: Connect a Store, Merchant and Warehouse

Step 2: Connect a Store, Merchant, and Warehouse

DropStream sits between an eCommerce sales channel (your Store) and a fulfillment system (your Warehouse), with a Merchant — the brand that owns the inventory — in the middle. A Connection ties those three together so DropStream can route orders, shipments, and inventory between them.

Open the Connections list

In the left navigation, click Connections.

The Connections list shows every Connection in your account along with its Merchant, Store, Warehouse, and an enable/disable switch.

Add a Connection

In the top-right of the Connections list, click Add Connection. The Connection Wizard walks you through four steps: Basic Information, Merchant Information, Warehouse Setup, and Store Setup. The exact fields in Warehouse Setup and Store Setup depend on the platforms you choose — DropStream supports nearly 100 sales channels and a long list of warehouse management systems.

For the full procedure, including platform-specific credential fields and screenshots of each wizard step, see Add a Connection.

New Connections are created disabled by default — they appear in the list with the toggle off. Once your credentials are validated, turn the Connection on; see Enable, Disable, or Delete a Connection.

When the Connection is enabled, DropStream begins pulling orders from the Store and pushing inventory and tracking back. The exact pull and push intervals are set per-channel under the Connection’s Channels tab; see Connection Channels and Schedules.

You can connect multiple Stores to the same Merchant by adding more Connections — each Connection pairs one Store with one Warehouse.