Getting Started, Step 4: Test Your Setup

Step 4: Test your setup

With your Connection enabled and a Shipping Rule in place, the last step is to confirm orders actually flow end-to-end. You can test with real orders or with a couple of test orders placed in your Store.

• Real orders. Once the Connection is enabled, DropStream pulls live orders on the Connection’s schedule and pushes them to your Warehouse. Process them as you normally would.
• Test orders. Most sales channels let store admins place a test order. Two is enough — process them through the Warehouse and add dummy tracking, then watch the tracking flow back to the Store.

What to verify

1. New orders from the Store appear in DropStream under Sales Orders → Orders.
2. Those same orders reach your Warehouse system.
3. After the Warehouse marks an order shipped and adds tracking, the tracking arrives back in DropStream under Sales Orders → Shipments, and is then sent on to the Store.

When things take longer than expected

DropStream doesn’t poll every Store and Warehouse continuously — each Connection runs each channel (Sales Orders, Shipments, Inventory, Products, etc.) on its own schedule. The default cadence varies by platform; you can review and adjust it on the Connection’s Channels tab. See Connection Channels and Schedules for how schedules work and how to trigger an immediate run.

If something looks stuck, the Operations menu in the left navigation has the diagnostics you’ll want:

• Issues — orders or shipments DropStream couldn’t process, with the reason.
• Alerts — rule-based notifications you (or staff) have configured.
• Tasks — the queue of in-flight imports, exports, and other background work.
• Logs — the raw event stream.

That’s it — your account is configured and orders are flowing. From here, the rest of the Help Center covers the rules engine, channel schedules, integrations, and account administration in more depth.

Need a hand?

If you get stuck, contact support — we’re glad to help.