The Channels tab on a Connection shows every type of data DropStream can move between the store and the warehouse. Each channel has its own enable/disable switch, schedule, and run-now action.
Available channels
DropStream supports up to seven channels per Connection:
| Channel | Direction | Schedules |
|---|---|---|
| Sales Orders | Store → Warehouse | Default schedule |
| Shipments | Warehouse → Store | Default schedule |
| Inventory | Warehouse → Store | Default (delta) + Full sync |
| Products | Store ↔ Warehouse | Update products + Export to warehouse |
| Returns | Store ↔ Warehouse | Default schedule |
| Catalogs | Warehouse → Store | Default schedule |
| Purchase Orders | Warehouse ↔ Store | Import + Status update |
When a channel shows “Not supported”
A channel is only available when both the Store and the Warehouse platforms support it. For example, Returns is only configurable when both sides of the Connection support returns; otherwise the channel card displays Not supported.
If a channel you expected isn’t available, check the integration docs for both your store platform and your warehouse platform — DropStream Integrations.
Enable or disable a channel
Each channel card has its own enable/disable switch in the top-right. Disabling a channel stops just that data flow; the rest of the Connection keeps running. This is useful for example if you want to import orders but not push inventory updates back to the store.
The connection-level enable/disable switch is separate — see Enable, Disable, or Delete a Connection. The connection must be enabled for any channel to run.
Edit a schedule
Click the clock icon on a channel card to open the Edit rules dialog. You can change the recurrence (every N minutes, hourly, daily, or a cron-style rule) or add multiple schedule rules to the same channel — for example, every 5 minutes during business hours and every hour overnight.
Click Save changes to apply.
Channels with multiple schedules
Some channels expose more than one schedule:
- Inventory — a Default schedule for incremental (delta) updates and a Full sync schedule that re-syncs every SKU.
- Products — an Update products schedule and a separate Export to warehouse action (manual by default).
- Purchase Orders — an Import schedule for new POs from the warehouse and a Status update schedule for status changes back to the store.
Each sub-schedule has its own clock icon and run-now action.
Run a channel now
Click the run-now icon (next to the clock) on a channel card to trigger that channel immediately — for example, Import sales orders on the Sales Orders card. A modal opens with channel-specific options; for order imports, you can leave the date blank to import everything since the last successful run, or pick a specific cutoff date.
Click Import to start the run. The channel status updates on the Connection page when the run completes.
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