DropStream connects your Rakuten account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from Rakuten into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to Rakuten when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to Rakuten.
What you’ll need
- A Rakuten account you can sign in to.
- Your Rakuten FTP Username and FTP Password.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — Rakuten, then DropStream — and the recommended order is:
- Configure SKUs (in Rakuten) — make sure the SKUs in Rakuten match the SKUs in your warehouse management system.
- Gather shipping methods (in Rakuten) — note the shipping methods so they can be mapped to warehouse shipping codes.
- Get your API credentials (in Rakuten) — note your FTP Username and FTP Password.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Rakuten credentials.
- Enable inventory tracking — turn on inventory tracking and management for the integration.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between Rakuten and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- Rakuten integrates over FTP, so both credential values come from Rakuten.
- The integration supports inventory tracking and management.
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