Rakuten - Gather API Credentials

In order to enable API access, the following credentials must be gathered:

  • FTP Username
  • FTP Password

Gather FTP credentials from Rakuten

In the Rakuten Admin Dashboard, click the Technical Support link, or compose an e-mail to mpintegration@mail.rakuten.com.

Submit a request similar to the following:


This request is for account (insert e-mail address of Rakuten account here)

Seller ID: (insert Seller ID here)

Please provide us with the following credentials required for integration with DropStream:

  • FTP Username
  • FTP Password

Thank you,

When you receive the credentials, proceed to the next step..

Next: Enable API Access

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