Rakuten - Enable API Access

This article is for whoever connects a Rakuten account inside DropStream — a fulfillment provider (3PL) or a merchant who manages their own DropStream account. You’ll add the store through DropStream’s Add Connection wizard. If a fulfillment provider is setting up DropStream for you, you don’t need this page — just gather your Rakuten FTP credentials and send them over.

What you’ll need

• A DropStream account you can sign in to.
• Your Rakuten FTP Username and FTP Password — see Rakuten - Get Your API Credentials.

How DropStream connects to Rakuten

Every store connects through the same Add Connection wizard. For the full walkthrough of the wizard’s four steps, see Add a Connection. This article covers only the Store Setup step, where you enter the Rakuten-specific details.

Enter your Rakuten details

1. In the Add Connection wizard, work through to the Store Setup step. Choose Create new store, give the store a Name, and select Rakuten as the Platform. The Rakuten credential fields appear below.

2. Enter your credentials:

   Field	What it is	Example
   FTP Username	Your Rakuten FTP username	myuser
   FTP Password	Your Rakuten FTP password	••••••••

   For where to find each value, see Get Your API Credentials.

3. Click Add connection.

Notes

• Rakuten integrates over FTP. Gather both FTP values from Rakuten before adding the connection.