DropStream connects your Zoey store to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from Zoey into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to Zoey when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to Zoey.
What you’ll need
- A Zoey store you can sign in to.
- Your Zoey Store URL, Web Service Username, and API Key.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — Zoey, then DropStream — and the recommended order is:
- Configure product SKUs (in Zoey) — make sure SKUs in Zoey match the SKUs in your warehouse management system.
- Gather shipping methods (in Zoey) — map each Zoey shipping method to the fulfillment center’s shipping codes.
- Set minimum user permissions (in Zoey) — create an API user with all role resources or the minimum required permissions.
- Get your API credentials (in Zoey) — note the Web Service Username, API Key, and Store URL.
- Enable API access (in DropStream) — add the store through the Add Connection wizard (select Magento as the Platform) and enter your Zoey credentials.
- Enable inventory tracking (in Zoey) — turn on inventory tracking for the integration.
- Include tracking numbers in shipment emails (in Zoey) — send tracking numbers in shipment emails.
- Configure bundled or separate line items (in Zoey) — choose whether bundled products appear as one item or individual line items.
- Review order status — confirm orders are flowing end-to-end once the integration is enabled.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between Zoey and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you handle the Zoey-side steps (configure SKUs, gather shipping methods, set permissions, get credentials). Send the resulting credentials to your provider; they handle the DropStream side.
Notes and limitations
- Zoey is built on Magento — in the Add Connection wizard, select Magento as the Platform, not Zoey.
- Zoey imports orders with status Processing; after the order ships, DropStream notifies Zoey and sets the status to Complete.
- SKUs in Zoey must match the SKUs in your warehouse management system for line items to map correctly.
Comments
Please sign in to leave a comment.