NetSuite - Enable API Access

DropStream Support

July 18, 2024 15:06

The Application Programming Interface (API) allows for automated communication between connected systems. In order to automate fulfillment, API Access must be enabled.

If you have not yet gathered your API credentials, follow these steps first:

Gather API credentials from NetSuite.

Enter API credentials in DropStream

In the DropStream Dashboard, click Stores.

Click the name of your NetSuite store.
In Connection details, enter your API credentials:

Account ID
Consumer Key
Consumer Secret
Token ID
Token Secret

Optional: Edit any of the following settings:

Fulfillment Location ID — If you have multiple inventory locations, specify the Location ID for this integration.
Carrier Integration — Enable if the account is using carrier integrations. (default: disabled)
Per Line Location — Enable if you have multiple inventory locations. (default: disabled)
Multi-location Inventory — Enable if using inventory tracking at multiple locations. (default: disabled)
Include Shipping Cost — Enable to update shipping cost sent by the merchant. (default: disabled)
Set Fulfillment Shipping Method - When exporting shipment tracking data to NetSuite, look up the ship method defined in NetSuite that matches the shipment's carrier name and service level. (default: enabled)
Order Import Saved Search ID - Import orders from a NetSuite Saved Search.
Order Import Options — Select the status for order import, one or more of the following:

Partially Fulfilled
Pending Approval
Pending Billing
Pending Billing Partially Fulfilled
Pending Fulfillment (the default)

Expand Kits — If enabled, kit items will be expanded so their component item lines are also included on the sales order.

Important Note about Expand Kits

When the Expand Kits feature is enabled, The kit component items are included on the order in addition to the parent kit item.

For example, say the parent kit item SKU is AB2, and its components are A (x1) and B (x2). The order will include the parent kit item AB2, and the expanded components A x1, B x2.

Therefore, if the parent kit item SKU should not be sent to the warehouse for fulfillment, it should be filtered by a rule.

In DropStream, NetSuite kit items have the product_type property "kit_item". So if Expand Kits is enabled, and you want to filter all the parent kit item SKUs from the order, add this rule in the Store settings > Rules tab > Add Rule > Advanced editor tab:

rule "Filter kit items from order"
  for order_lines in order
    when
      order_line.product_type is "kit_item"
    then
      reject order_line
    end
  end
end

Sandbox — Enable if the account uses NetSuite Sandbox API credentials. (default: disabled)

When you're done configuring the store, click Save changes.

Save changes

Next: Troubleshooting