DropStream connects your NetSuite account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from NetSuite into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to NetSuite when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to NetSuite.
What you’ll need
- A NetSuite account you can sign in to.
- Your NetSuite Account ID, Consumer Key, Consumer Secret, Token ID, and Token Secret.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — NetSuite, then DropStream — and the recommended order is:
- Get your API credentials (in NetSuite) — create an Integration record (Consumer Key/Secret) and an access token (Token ID/Secret) for a dedicated API employee, and note your Account ID.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your NetSuite credentials.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between NetSuite and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- NetSuite uses Token-based Authentication (TBA): you create an Integration record (Consumer Key/Secret) and an access token (Token ID/Secret) for a dedicated API employee, and enter all five values into DropStream — there is no OAuth redirect.
- When Expand Kits is enabled, both the parent kit item and its component lines appear on the order; filter the parent SKU with a rule (product_type is “kit_item”) if it should not reach the warehouse.
- Inventory Adjustments for NetSuite must be enabled by DropStream staff — email support@getdropstream.com if you plan to enable inventory sync.
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