DropStream connects your Cin7 Omni account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
-
Imports orders from Cin7 Omni into DropStream once they reach the stage you choose to monitor (default
Dispatched). - Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to Cin7 Omni when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to Cin7 Omni.
What you’ll need
- A Cin7 Omni account you can sign in to.
- Your Cin7 Omni API Username and API Password (API Key).
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — Cin7 Omni, then DropStream — and the recommended order is:
- Get your API credentials (in Cin7 Omni) — create an API Connection, note the API Username and API Key, and grant the required permissions.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Cin7 Omni credentials.
Who does what
- If you manage your own DropStream account, you’ll do both steps yourself.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- The API Connection must grant read access to Contacts, Branches, Product Categories, Products, Product Options, Stock, Serial Numbers, Quotes, and BOM Masters, plus read + update on Sales Orders.
Comments
Please sign in to leave a comment.