Cin7 Omni - Enable API Access

This article is for whoever connects a Cin7 Omni account inside DropStream — a fulfillment provider (3PL) or a merchant who manages their own DropStream account. You’ll add the store through DropStream’s Add Connection wizard. If a fulfillment provider is setting up DropStream for you, you don’t need this page — just gather your Cin7 Omni API credentials and send them over.

What you’ll need

• A DropStream account you can sign in to.
• Your Cin7 Omni API Username and API Password (the API Key) — see Cin7 Omni - Get Your API Credentials.

How DropStream connects to Cin7 Omni

Every store connects through the same Add Connection wizard. For the full walkthrough of the wizard’s four steps, see Add a Connection. This article covers only the Store Setup step, where you enter the Cin7 Omni-specific details.

Enter your Cin7 Omni details

1. In the Add Connection wizard, work through to the Store Setup step. Choose Create new store, give the store a Name, and select Cin7 Omni as the Platform. The Cin7 Omni credential fields appear below.

2. Enter your credentials:

   Field	What it is	Example
   API Username	Your Cin7 Omni API username	MyStore-API
   API Password	Your Cin7 Omni API connection key	a1b2c3d4e5f6

   For where to find each value, see Get Your API Credentials.

3. (Optional) Set the Stage — the sales-order stage DropStream imports: New, Awaiting Payment, Dispatched (default), Processing, On Hold, or Declined. (The Accept Orders After setting currently has no effect.)

4. Click Add connection.

Notes

• The Cin7 Omni API Connection must grant read access to Contacts, Branches, Product Categories, Products, Product Options, Stock, Serial Numbers, Quotes, and BOM Masters, plus read + update on Sales Orders.