DropStream connects your Orderhive account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from Orderhive into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to Orderhive when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to Orderhive.
What you’ll need
- An Orderhive account you can sign in to.
- Your Orderhive ID Token and Refresh Token.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — Orderhive, then DropStream — and the recommended order is:
- Get your API credentials (in Orderhive) — request the ID Token and Refresh Token from your Orderhive representative.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Orderhive credentials.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between Orderhive and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- Orderhive issues the ID Token and Refresh Token on request — ask your Orderhive representative for them.
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