DropStream connects your VTEX account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from VTEX into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to VTEX when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to VTEX.
What you’ll need
- A VTEX account you can sign in to.
- Your VTEX Account Name, Application Token, and Application Key.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — VTEX, then DropStream — and the recommended order is:
- Get your API credentials (in VTEX) — note your Account Name, Application Token, and Application Key.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your VTEX credentials.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between VTEX and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- When the connection is enabled, DropStream imports VTEX orders with status
Ready for Handling. - Select the Warehouse that matches the one in VTEX (VTEX Home > Inventory & Shipping > Warehouses).
- If you enable Use Catalog v2 for Inventory Update, the Product Identifier is automatically set to
ean.
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