VTEX - Enable API Access

This article is for whoever connects a VTEX account inside DropStream — a fulfillment provider (3PL) or a merchant who manages their own DropStream account. You’ll add the store through DropStream’s Add Connection wizard. If a fulfillment provider is setting up DropStream for you, you don’t need this page — just gather your VTEX API credentials and send them over.

What you’ll need

• A DropStream account you can sign in to.
• Your VTEX Account Name, Application Token, and Application Key — see VTEX - Get Your API Credentials.

How DropStream connects to VTEX

Every store connects through the same Add Connection wizard. For the full walkthrough of the wizard’s four steps, see Add a Connection. This article covers only the Store Setup step, where you enter the VTEX-specific details.

Enter your VTEX details

1. In the Add Connection wizard, work through to the Store Setup step. Choose Create new store, give the store a Name, and select VTEX as the Platform. The VTEX credential fields appear below.

2. Enter your credentials:

   Field	What it is	Example
   Account Name	Your VTEX account name	myaccount
   Application Token	Your VTEX application token	xxxxxxxx
   Application Key	Your VTEX application key	xxxxxxxx

   For where to find each value, see Get Your API Credentials.

3. (Optional) Adjust the import settings:

   • Warehouse — select the VTEX warehouse (VTEX Home > Inventory & Shipping > Warehouses).
   • Use Catalog v2 for Inventory Update — when enabled, VTEX Catalog API v2 is used for inventory updates and the Product Identifier is forced to ean (default: disabled).
   • Product Identifier — one of refId (default), ean, id, or productId.

4. Click Add connection.

Notes

• When the connection is enabled, DropStream imports VTEX orders with status Ready for Handling.
• If Catalog v2 is enabled, the Product Identifier is automatically set to ean.