Enable Inventory Updates

A new connection between a store and a warehouse does not start syncing inventory until you turn it on. You enable inventory updates from the Inventory channel card on the connection page.

Enable inventory updates

1. Click Connections in the left sidebar.
2. Click the connection name.
3. Locate the Inventory channel card. Click the toggle in the card header to enable inventory sync for this connection.

Once enabled, the card shows the next scheduled sync and the most recent sync result. DropStream begins running Smart Sync on the default schedule (every 60 minutes) and you can:

• Edit the inventory update schedule — change how often Smart and Full sync run.
• Run a Smart sync now — click the Update inventory icon on the card.
• Run a Full sync — click the Full inventory update icon. We recommend running a Full sync once when you first enable inventory for a connection, so DropStream’s internal tally matches the warehouse. See Smart Sync and Full Sync for the difference.

When inventory does not push

Enabling the channel turns on the warehouse-to-DropStream pull and the DropStream-to-channel push. For a SKU to actually appear on a channel:

• The warehouse must report a level for the SKU.
• The store must accept inventory updates for the SKU (most do automatically; for marketplaces this can depend on the listing being created on the platform side first).
• If you want a different channel SKU than the warehouse SKU, you need a listing; without one, the warehouse SKU is pushed as-is.

See About Inventory for the full flow.

Disable inventory updates

Click the toggle on the Inventory channel card again to turn off sync. DropStream stops pulling from the warehouse and stops pushing to the channel for this connection until you re-enable it. Existing levels on the channel are not changed by disabling — DropStream just stops sending new updates.