ClickFunnels - Configure for Automated Fulfillment

Documentation Team · Updated

DropStream connects your ClickFunnels funnel to a warehouse management system so orders flow automatically from purchase to shipment, without manual intervention. ClickFunnels connects by webhook: DropStream gives your store a webhook URL, and ClickFunnels posts each purchase to it.

What this integration does

  • Imports orders from ClickFunnels into DropStream as purchase_created events arrive at the webhook.
  • Forwards orders to your warehouse management system, with line items mapped by SKU.
  • Posts fulfillment status back when the warehouse ships, including tracking numbers and carrier information.

What you’ll need

  • A ClickFunnels account you can sign in to, with access to your funnel’s settings.
  • Your funnel’s Funnel URL (the Share URL containing the Funnel ID).
  • A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.

Setup at a glance

The setup involves work on both sides — ClickFunnels and DropStream — in this order:

  1. Obtain Funnel URL (in ClickFunnels) — get the Share URL that contains your unique Funnel ID.
  2. Enable webhook access (in DropStream) — add the store through the Add Connection wizard and enter your Funnel URL. DropStream generates a webhook URL for the store.
  3. Create a new webhook (in ClickFunnels) — add a webhook in your funnel pointing at DropStream’s webhook URL, for the purchase_created event.
  4. Create delivery attempts (in ClickFunnels) — fire a test delivery to confirm orders reach DropStream.

Who does what

  • If you manage your own DropStream account, you’ll do every step yourself — switching between ClickFunnels and DropStream as the article order suggests.
  • If a third-party fulfillment provider is configuring DropStream for you, send them your Funnel URL; they’ll create the DropStream store and give you back the webhook URL to add in ClickFunnels.

Notes and limitations

  • As of Oct. 1, 2022, DropStream uses a new, more secure webhook format. Funnels still using a legacy webhook (URL ending in /cart/hooks/click-funnels) should archive it and create a new one.
  • This hub covers ClickFunnels (1.0). ClickFunnels 2.0 is a separate platform option in the connection wizard with its own credentials.
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