TrueCommerce - Enable FTP Access

This article is for whoever connects a TrueCommerce account inside DropStream — a fulfillment provider (3PL) or a merchant who manages their own DropStream account. You’ll add the store through DropStream’s Add Connection wizard. If a fulfillment provider is setting up DropStream for you, you don’t need this page — just gather your TrueCommerce FTP credentials and send them over.

What you’ll need

• A DropStream account you can sign in to.
• Your TrueCommerce Connection String and Receiver ID — see TrueCommerce - Get Your FTP Credentials.

How DropStream connects to TrueCommerce

Every store connects through the same Add Connection wizard. For the full walkthrough of the wizard’s four steps, see Add a Connection. This article covers only the Store Setup step, where you enter the TrueCommerce-specific details.

Enter your TrueCommerce details

1. In the Add Connection wizard, work through to the Store Setup step. Choose Create new store, give the store a Name, and select TrueCommerce as the Platform. The TrueCommerce credential fields appear below.

2. Enter your credentials:

   Field	What it is	Example
   Connection String	Your TrueCommerce FTP connection string (form ftp://user:pass@host:port)	ftp://user:pass@integrationftp.truecommerce.com:22
   Receiver ID	Your TrueCommerce receiver ID	1234567

   For where to find each value, see Get Your FTP Credentials.

3. Click Add connection.

Notes

• TrueCommerce integrates over FTP. The Connection String embeds the username and password provided by TrueCommerce in the form ftp://user:pass@host:port.