DropStream connects your TrueCommerce account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from TrueCommerce into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to TrueCommerce when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to TrueCommerce.
What you’ll need
- A TrueCommerce account you can sign in to.
- Your TrueCommerce Connection String and Receiver ID.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — TrueCommerce, then DropStream — and the recommended order is:
- Get your FTP credentials (in TrueCommerce) — note your Connection String and Receiver ID.
- Enable FTP access (in DropStream) — add the store through the Add Connection wizard and enter your TrueCommerce credentials.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between TrueCommerce and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your FTP credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- TrueCommerce integrates over FTP, so both credential values come from TrueCommerce.
- The Connection String embeds the FTP username and password in the form
ftp://user:pass@host:port.
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