Cin7 Core - Enable API Access

This article is for whoever connects a Cin7 Core account inside DropStream — a fulfillment provider (3PL) or a merchant who manages their own DropStream account. You’ll add the store through DropStream’s Add Connection wizard. If a fulfillment provider is setting up DropStream for you, you don’t need this page — just gather your Cin7 Core API credentials and send them over.

What you’ll need

• A DropStream account you can sign in to.
• Your Cin7 Core Account ID and Application Key — see Cin7 Core - Get Your API Credentials.

How DropStream connects to Cin7 Core

Every store connects through the same Add Connection wizard. For the full walkthrough of the wizard’s four steps, see Add a Connection. This article covers only the Store Setup step, where you enter the Cin7 Core-specific details.

Enter your Cin7 Core details

1. In the Add Connection wizard, work through to the Store Setup step. Choose Create new store, give the store a Name, and select Cin7 Core as the Platform. The Cin7 Core credential fields appear below.

2. Enter your credentials:

   Field	What it is	Example
   Account ID	Your Cin7 Core account ID	a1b2c3d4-0000-0000-0000-000000000000
   Application Key	Your DropStream application key	a1b2c3d4e5f6

   For where to find each value, see Get Your API Credentials.

3. (Optional) Adjust the import settings:

   • Default Box ID.
   • Warehouse location — if specified, import orders for this warehouse only.
   • Import Status — Ordered (default), Packed, Picked, Packing, Picking, Ordering, Backordered, Invoiced, Credited, or Completed.
   • Update on Hand — enable to support inventory updates (default disabled).

4. Click Add connection.

Notes

• Before connecting, add the DropStream application in Cin7 Core (Menu > Integration > API) to obtain the Account ID and Application Key.
• Inventory Sync requires a UnitCost value on all items — otherwise inventory updates fail.