BigCommerce - Configure SKUs

Stock Keeping Units (SKUs) are codes that identify each product so your warehouse knows what to pick and pack. Every product you fulfill through DropStream should have a SKU defined in BigCommerce. BigCommerce treats the Product Code/SKU field as optional, but for automated fulfillment it is effectively required — an order line with no SKU can’t be matched to a warehouse product.

Your BigCommerce SKUs don’t have to be identical to the SKUs in your warehouse. If a product’s BigCommerce SKU and warehouse SKU are the same, it passes straight through. If they differ, you don’t need to rename anything on either side — create a Listing in DropStream to map the BigCommerce (channel) SKU to the warehouse product. See Add or Edit a Listing and How Listings Resolve SKUs.

• Add an SKU
• Modify an SKU
• Create product options
• Modify an SKU for product options

Add an SKU

To add an SKU to a new product:

1. Log in to the BigCommerce admin panel.
2. Click Products > Add a Product.

3. In the field Product Code/SKU, enter the SKU.

   

4. Enter the remaining details, and Save the new product.

Modify an SKU

To modify an SKU for an existing product:

1. Log in to the BigCommerce admin panel.
2. Click Products > View Products.
3. Click the Product Name.

4. In the field Product Code/SKU, enter the product’s SKU.

   

5. Save your changes.

Create product options

To create product options (size, color, etc.):

1. Log in to the BigCommerce admin panel.
2. Click Products > View Products.
3. Click the Product Name.
4. Click Options.
5. Scroll down and select the existing options set (e.g., size, color).
6. Click SKUs.
7. Click Create an SKU, or Generate SKUs.
8. If you generate SKUs, you can select the product attribute for those SKUs (e.g., size, color).
9. Click Generate. The product SKU(s) are generated for the options.

Modify an SKU for product options

If a product has multiple options that must be selected upon checkout, each option must have a unique SKU.