Radial - Enable API Access

This article is for whoever connects a Radial account inside DropStream — a fulfillment provider (3PL) or a merchant who manages their own DropStream account. You’ll add the store through DropStream’s Add Connection wizard. If a fulfillment provider is setting up DropStream for you, you don’t need this page — just gather your Radial API credentials and send them over.

What you’ll need

• A DropStream account you can sign in to.
• Your Radial FTP Username, FTP Password, and FTP Server — see Radial - Get Your API Credentials.

How DropStream connects to Radial

Every store connects through the same Add Connection wizard. For the full walkthrough of the wizard’s four steps, see Add a Connection. This article covers only the Store Setup step, where you enter the Radial-specific details.

Enter your Radial details

1. In the Add Connection wizard, work through to the Store Setup step. Choose Create new store, give the store a Name, and select Radial as the Platform. The Radial credential fields appear below.

2. Enter your credentials:

   Field	What it is	Example
   FTP Username	The username for your Radial FTP account	radial_user
   FTP Password	The password for your Radial FTP account	••••••••
   FTP Server	The hostname of your Radial FTP server	ftp.example.com

   For where to find each value, see Get Your API Credentials.

3. Click Add connection.

Notes

• Radial connects over FTP. Request the FTP username, password, and server from your Radial representative.