Miva - Configure for Automated Fulfillment

Neil G · Updated

DropStream connects your Miva account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.

What this integration does

  • Imports orders from Miva into DropStream.
  • Forwards orders to your warehouse management system, with line items mapped by SKU.
  • Posts fulfillment status back to Miva when the warehouse ships, including tracking numbers and carrier information.
  • Pushes inventory updates from the warehouse to Miva.

What you’ll need

  • A Miva account you can sign in to.
  • Your Miva Username, Password, Store Code, API URL, API Token, and Signing Digest.
  • A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.

Setup at a glance

The setup involves work on two sides — Miva, then DropStream — and the recommended order is:

  1. Get your API credentials (in Miva) — generate an API Token and Signing Digest under Users > API Tokens and note your Store Code and API URL.
  2. Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Miva credentials.

Who does what

  • If you manage your own DropStream account, you’ll do every step yourself — switching between Miva and DropStream as the article order suggests.
  • If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.

Notes and limitations

  • When creating the Miva API Token (Users > API Tokens), whitelist IP address 34.197.18.122 under Allowed IP Addresses.
  • For the API Token Timestamp setting, you may specify Require Timestamp Within 30 sec.
  • The API URL folder segment may differ from mm5 (e.g. Merchant2 or store); check Domain Settings > Site Configuration in Miva.
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