Synapse - Configure for Automated Fulfillment

This article outlines the steps required to configure your Synapse integration.

Gather API credentials

To begin, gather the API credentials required to connect to Synapse.

Gather API credentials from Synapse.

Enable API access

Then, configure your DropStream merchant to connect to the Synapse API.

Enable API access in DropStream.

Inventory Status Mapping

If the merchant's Inventory Statuses are customized in Synapse, use the Status Mapping tool in DropStream to ensure quantities are reported correctly to the sales channel when inventory is synced.

Configure inventory status mapping in DropStream.