DropStream connects your Konnektive account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from Konnektive into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to Konnektive when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to Konnektive.
What you’ll need
- A Konnektive account you can sign in to.
- Your Konnektive Login ID, Password, and the Order Import Status DropStream should monitor.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — Konnektive, then DropStream — and the recommended order is:
- Get your API credentials (in Konnektive) — request your API login ID and password from your Konnektive representative.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Konnektive credentials.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between Konnektive and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- Order Import Status must be one of: COMPLETE, PARTIAL, DECLINED, REFUNDED, CANCELLED, or COD_PENDING.
- Enable Import external orders to also pull in orders the CRM received from an external source.
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