DropStream connects your Brightpearl account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from Brightpearl into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to Brightpearl when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to Brightpearl.
What you’ll need
- A Brightpearl account you can sign in to.
- Your Brightpearl Datacenter Code, Account ID, API User Email, and API User Password.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — Brightpearl, then DropStream — and the recommended order is:
- Get your API credentials (in Brightpearl) — note the Datacenter Code and Account ID, and create a dedicated API user.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Brightpearl credentials.
- Review order status — confirm orders are flowing end-to-end once the integration is enabled.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between Brightpearl and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- Use a dedicated Brightpearl staff user for API communication, and confirm it has the API column checked on the List staff page.
- You can scope imports to specific Brightpearl warehouses with the optional Warehouse settings.
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