DropStream connects your PrestaShop account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from PrestaShop into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to PrestaShop when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to PrestaShop.
What you’ll need
- A PrestaShop account you can sign in to.
- Your PrestaShop Store URL and API Token.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — PrestaShop, then DropStream — and the recommended order is:
- Get your API credentials (in PrestaShop) — generate a webservice API key under Advanced Parameters > Webservice and note your Store URL.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your PrestaShop credentials.
- Review order status — confirm orders are flowing end-to-end once the integration is enabled.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between PrestaShop and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- The webservice API key needs the resource permissions listed in the Get Your API Credentials article (orders and stock_availables require View + Modify).
- DropStream supports PrestaShop 1.6.x. Versions 1.7.x and above may introduce breaking changes — contact support before upgrading.
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