PrestaShop - Enable API Access

This article is for whoever connects a PrestaShop store inside DropStream — a fulfillment provider (3PL) or a merchant who manages their own DropStream account. You’ll add the store through DropStream’s Add Connection wizard. If a fulfillment provider is setting up DropStream for you, you don’t need this page — just gather your PrestaShop API credentials and send them over.

What you’ll need

• A DropStream account you can sign in to.
• Your PrestaShop Store URL and API Token — see PrestaShop - Get Your API Credentials.

How DropStream connects to PrestaShop

Every store connects through the same Add Connection wizard. For the full walkthrough of the wizard’s four steps, see Add a Connection. This article covers only the Store Setup step, where you enter the PrestaShop-specific details.

Enter your PrestaShop details

1. In the Add Connection wizard, work through to the Store Setup step. Choose Create new store, give the store a Name, and select PrestaShop as the Platform. The PrestaShop credential fields appear below.

2. Enter your credentials:

   Field	What it is	Example
   Store URL	The full URL of your PrestaShop store	https://store.example.com
   API Token	Your PrestaShop webservice API key	ABCDEFGHIJKLMNOP1234567890

   For where to find each value, see Get Your API Credentials.

3. Click Add connection.

Notes

• The webservice API key must have the resource permissions listed in the credentials article — orders and stock_availables need both View and Modify.
• DropStream supports PrestaShop 1.6.x. Versions 1.7.x and above may introduce breaking changes; contact DropStream support before upgrading.
• To capture extra detail if errors occur, see Enable Debugging.

Once the connection is added, confirm orders are flowing with Review Order Status.