irms|360 - Configure for Automated Fulfillment

Documentation Team · Updated
DropStream connects your sales channels to **iRMS 360** so orders flow automatically to the warehouse for fulfillment, and shipment and inventory updates flow back — without manual intervention. iRMS 360 is an order destination: DropStream sends orders to it.

What this integration does

  • Sends orders from DropStream to iRMS 360 for fulfillment, with line items mapped by SKU.
  • Receives shipment confirmations back from iRMS 360, including tracking numbers and carrier information, and posts them to your sales channels.
  • Receives inventory updates from iRMS 360 so available quantities stay in sync.

What you’ll need

  • An iRMS 360 account.
  • Your iRMS 360 Host URL, Access Token, Warehouse ID, Company, and Customer Code.
  • A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.

Setup at a glance

The setup involves work on two sides — iRMS 360, then DropStream — and the recommended order is:
  1. Get your API credentials *(in iRMS 360)* — request your Host URL, Access Token, Warehouse ID, Company, and Customer Code from your iRMS 360 representative.
  2. Enable API access (in DropStream) — add the warehouse through the Add Connection wizard and enter your credentials.

Who does what

  • If you manage your own DropStream account, you’ll do both steps yourself.
  • If a third-party fulfillment provider runs DropStream for you, they typically configure the iRMS 360 destination; you just confirm orders are routing to it.

Notes and limitations

  • iRMS 360 is configured as a warehouse/destination in DropStream, not a sales channel — DropStream sends orders to it rather than importing from it.
  • Request all five credential values from your iRMS 360 account representative.
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