Ware2Go sends the carrier name for UPS as "UNITED PARCEL SERVICE" in shipment data. However, this name is not accepted at some shopping platforms, including ShipStation and Amazon, which expect the carrier name "UPS".
To ensure proper shipment notification, we will need to add the following Shipment Notification rule (rule hook: shipment.notification) to these stores:
rule "Convert UNITED PARCEL SERVICE to UPS"
when
shipment.carrier_name is "UNITED PARCEL SERVICE"
then
set shipment.carrier_name to "UPS"
end
end
Add UPS mapping rule to a store
- Open your store in DropStream. (Stores > Click Store Name)
- Go to the Rules tab.
- Click +Add rule.
- Click the Advanced Editor tab.
- Select the Hook as shipment.notification from the first dropdown field.
- Copy and paste the following rule code in the text box as shown in the screenshot below.
rule "Convert UNITED PARCEL SERVICE to UPS"
when
shipment.carrier_name is "UNITED PARCEL SERVICE"
then
set shipment.carrier_name to "UPS"
end
end
- Click Save changes to save the rule. It will now be applied to new shipment notifications for this store.
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