ReturnZap Returns - Gather API Credentials

To connect DropStream to ReturnZap, you need one credential:

• API Token — a bearer token for ReturnZap’s Warehouse API, the API ReturnZap offers to warehouses and fulfillment providers.

How to get it

Request the token from ReturnZap support. Warehouse API tokens are issued by ReturnZap directly and are not available in the ReturnZap dashboard — there is no screen where you can generate one yourself.

When you request it, tell ReturnZap support that the token is for a warehouse integration that needs to:

• Read returns assigned to your warehouse, and
• Report receipts back when units arrive.

ReturnZap issues the token with the capabilities it needs for both, and may scope it to specific facilities. Keep the token somewhere safe — you’ll paste it into DropStream, and it’s the only thing protecting access to your returns data.

Before you connect

Make sure the ReturnZap app is installed on your Shopify store and that returns are being assigned to the warehouse this token covers. DropStream imports the returns ReturnZap has assigned to that warehouse; a return that hasn’t been assigned yet won’t appear.

Next, enter this token in DropStream — see ReturnZap Returns - Enable API Access.