DropStream connects your SOS Inventory account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from SOS Inventory into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to SOS Inventory when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to SOS Inventory.
What you’ll need
- An SOS Inventory account you can sign in to.
- Your SOS Inventory Token.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — SOS Inventory, then DropStream — and the recommended order is:
- Get your API credentials (in SOS Inventory) — generate or copy your API Token.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your SOS Inventory credentials.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between SOS Inventory and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- DropStream connects to SOS Inventory with an API token; generate or copy the token from your SOS Inventory account settings before adding the connection.
- Use the Order Import Status import setting to control which SOS Inventory order status is imported into DropStream.
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