Set the order import schedule

Documentation Team · Updated

DropStream pulls orders from each connection on a recurring schedule. The schedule is configured per channel on the connection — sales orders, shipments, inventory, and products each have their own. This article covers the Sales Orders schedule.

View the current schedule

  1. Click Connections in the left sidebar, then click the name of the connection.
  2. On the Channels tab, find the Sales Orders card.

Sales Orders channel card on a connection

The card shows:

  • Recurrence — a plain-language description of the current schedule.
  • Last completed — when the most recent import run finished.
  • Next update — when the next scheduled run will start.
  • A clock icon to edit the schedule, and a refresh icon to trigger an import manually.

Edit the schedule

  1. Click the clock icon at the right of the Sales Orders card. The Edit rules modal opens with the current schedule rules listed.

    Edit schedule modal

  2. To add a new rule, click Add schedule and choose a type:

    Schedule type options: Minutely, Hourly, Daily, Flexible

    Type What it does
    Minutely Runs every N minutes. Minimum is 15 minutes.
    Hourly Runs every N hours.
    Daily Runs every N days.
    Flexible A custom schedule that recurs on specified days and hour ranges, repeating weekly.
  3. Set the values for each rule. To remove a rule, click its Delete button.
  4. Click Save changes.

You can stack multiple rules — for example, a Daily rule for off-hours plus a Minutely rule during business hours. DropStream runs an import whenever any active rule fires.

Notes on Flexible schedules

In a Flexible schedule, Start Hour is the first hour block in which the schedule runs and End Hour is the last hour block. So 12am to 11pm means “all 24 hours of the day” — equivalent to leaving both blank.

The schedule applies on the days you check; uncheck a day to skip it entirely.

Disable imports without deleting the schedule

To pause imports while keeping the schedule configuration, toggle the Sales Orders switch on the channel card to off. The schedule stays saved and resumes when you toggle it back on.

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