DropStream connects your Nexternal account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.
What this integration does
- Imports orders from Nexternal into DropStream.
- Forwards orders to your warehouse management system, with line items mapped by SKU.
- Posts fulfillment status back to Nexternal when the warehouse ships, including tracking numbers and carrier information.
- Pushes inventory updates from the warehouse to Nexternal.
What you’ll need
- A Nexternal account you can sign in to.
- Your Nexternal Account Name and Active API Key.
- A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.
Setup at a glance
The setup involves work on two sides — Nexternal, then DropStream — and the recommended order is:
- Configure SKUs (in Nexternal) — make sure the SKUs in Nexternal match the SKUs in your warehouse management system.
- Gather shipping methods (in Nexternal) — note the shipping descriptions so they can be mapped to warehouse shipping codes.
- Get your API credentials (in Nexternal) — note your Account Name and Active API Key.
- Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Nexternal credentials.
- Review order status — confirm orders are flowing end-to-end once the integration is enabled.
Who does what
- If you manage your own DropStream account, you’ll do every step yourself — switching between Nexternal and DropStream as the article order suggests.
- If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.
Notes and limitations
- Nexternal is the TrueCommerce Nexternal eCommerce platform; use the Active API Key generated for XML/API access.
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