How do I add other users to my DropStream account?

We have several staff members and partners that we'd like to have access to our DropStream account. How can we grant them access?

Your primary DropStream account has the Administrator role. To provide others with access to your DropStream data, you can create Staff or Merchant user accounts, or create additional Administrators.

DropStream Account types

• Administrator — Full access to DropStream, including all account functions documented in the DropStream Help Center.
• Staff User — An internal staff member, typically an account manager for your Merchant customers. This user has full access to DropStream, with the exception of Account Settings. Optionally, this user's access can be restricted only to a set of specified Merchants, and their connected sales channels (Stores).
• Merchant — An external staff member, typically an employee of your merchant customer, that can log in to DropStream to review order details specific to their merchant account and associated sales channels.

Add a user to your DropStream account

To create a new user in your DropStream account:

1. In the upper-right of the DropStream Dashboard, click your Account Name > Account Settings.

2. Click Staff Accounts.

3. Click Invite user.

4. Specify Username, Email, and Role.

5. In the Select a merchant field:

6. Click Send invitation.

7. An email is sent to new user with the instructions to log in.

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