CommerceHub - Enable API Access

This article is for whoever connects a CommerceHub feed inside DropStream — a fulfillment provider (3PL) or a merchant who manages their own DropStream account. You’ll add the store through DropStream’s Add Connection wizard. If a fulfillment provider is setting up DropStream for you, you don’t need this page — just gather your CommerceHub credentials and send them over.

What you’ll need

• A DropStream account you can sign in to.
• Your CommerceHub FTP Username, FTP Password, Hub Retailer ID, and Hub Partner ID — see CommerceHub - Get Your API Credentials.
• A provisioned CommerceHub store. CommerceHub feeds aren’t fully self-serve — see Partner Setup and let DropStream Support know you’re adding one.

How DropStream connects to CommerceHub

Every store connects through the same Add Connection wizard. For the full walkthrough of the wizard’s four steps, see Add a Connection. This article covers only the Store Setup step, where you enter the CommerceHub-specific details.

Enter your CommerceHub details

1. In the Add Connection wizard, work through to the Store Setup step. Choose Create new store, give the store a Name, and select CommerceHub as the Platform. The CommerceHub credential fields appear below.

2. Enter your credentials:

   Field	What it is	Example
   FTP Username	Username for your CommerceHub FTP feed	acme_ftp
   FTP Password	Password for your CommerceHub FTP feed	••••••••
   Hub Retailer ID	Your retailer identifier in CommerceHub	12345
   Hub Partner ID	Your partner (vendor) identifier in CommerceHub	67890

   For where to find each value, see Get Your API Credentials.

3. Click Add connection.

Notes

• Request the FTP credentials and Hub IDs from your CommerceHub account representative. If you can’t sign in to CommerceHub or are missing values, see Partner Setup.