Jazz OMS - Configure for Automated Fulfillment

Neil G · Updated

DropStream connects your Jazz OMS account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.

What this integration does

  • Imports orders from Jazz OMS into DropStream.
  • Forwards orders to your warehouse management system, with line items mapped by SKU.
  • Posts fulfillment status back to Jazz OMS when the warehouse ships, including tracking numbers and carrier information.
  • Pushes inventory updates from the warehouse to Jazz OMS.

What you’ll need

  • A Jazz OMS account you can sign in to.
  • Your Jazz OMS Domain, Username, Password, Tenant, Facility Code, and (optionally) Business Type Code.
  • A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.

Setup at a glance

The setup involves work on two sides — Jazz OMS, then DropStream — and the recommended order is:

  1. Get your API credentials (in Jazz OMS) — request your domain, username, password, tenant, and facility code from your Jazz OMS representative.
  2. Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Jazz OMS credentials.

Who does what

  • If you manage your own DropStream account, you’ll do every step yourself — switching between Jazz OMS and DropStream as the article order suggests.
  • If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.

Notes and limitations

  • All values are provided by your Jazz OMS representative on request.
  • Business Type Code is optional.
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