Handshake - Configure for Automated Fulfillment

Documentation Team · Updated

DropStream connects your Handshake store to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.

What this integration does

  • Imports orders from Handshake into DropStream.
  • Forwards orders to your warehouse management system, with line items mapped by SKU.
  • Posts fulfillment status back to Handshake when the warehouse ships, including tracking numbers and carrier information.

What you’ll need

  • A Handshake account you can sign in to.
  • Your Handshake API Key (API token).
  • A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.

Setup at a glance

The setup involves work on two sides — Handshake, then DropStream — and the recommended order is:

  1. Get your API credentials (from Handshake) — obtain your API token (contact your Handshake representative if needed).
  2. Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your API Key.

Who does what

  • If you manage your own DropStream account, you’ll do both steps yourself.
  • If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting API token to your provider; they handle the rest.

Notes and limitations

  • The API Key is your Handshake API token; contact your Handshake account representative for assistance obtaining it.
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