Cratejoy - Configure for Automated Fulfillment

Documentation Team · Updated

DropStream connects your Cratejoy store to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.

What this integration does

  • Imports orders from Cratejoy into DropStream.
  • Forwards orders to your warehouse management system, with line items mapped by SKU.
  • Posts fulfillment status back to Cratejoy when the warehouse ships, including tracking numbers and carrier information.

What you’ll need

  • A Cratejoy account you can sign in to.
  • Your Cratejoy Client ID and Client Secret.
  • A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.

Setup at a glance

The setup involves work on two sides — Cratejoy, then DropStream — and the recommended order is:

  1. Get your API credentials (in Cratejoy) — generate a key under Settings > API and note the Client ID and Client Secret.
  2. Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Cratejoy credentials.
  3. Review order status — confirm orders are flowing end-to-end once the integration is enabled.

Who does what

  • If you manage your own DropStream account, you’ll do every step yourself.
  • If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.

Notes and limitations

  • Generate the Client ID and Client Secret in Cratejoy under Settings > API.
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