Zentail - Configure for Automated Fulfillment

Documentation Team · Updated

DropStream connects your Zentail account to a warehouse management system so orders flow automatically from sale to shipment, and stock levels stay in sync without manual intervention.

What this integration does

  • Imports orders from Zentail into DropStream.
  • Forwards orders to your warehouse management system, with line items mapped by SKU.
  • Posts fulfillment status back to Zentail when the warehouse ships, including tracking numbers and carrier information.
  • Pushes inventory updates from the warehouse to Zentail.

What you’ll need

  • A Zentail account you can sign in to.
  • Your Zentail Access Token and Warehouse.
  • A DropStream account. If you don’t have one yet, contact your DropStream administrator or fulfillment provider.

Setup at a glance

The setup involves work on two sides — Zentail, then DropStream — and the recommended order is:

  1. Get your API credentials (in Zentail) — generate or copy your Access Token and note the Warehouse name.
  2. Enable API access (in DropStream) — add the store through the Add Connection wizard and enter your Zentail credentials.

Who does what

  • If you manage your own DropStream account, you’ll do every step yourself — switching between Zentail and DropStream as the article order suggests.
  • If a third-party fulfillment provider is configuring DropStream for you, you only need Get your API credentials. Send the resulting credentials to your provider; they handle the rest.

Notes and limitations

  • DropStream connects to Zentail with an access token; generate or copy the token from your Zentail account settings before adding the connection.
  • The Warehouse field scopes the integration to a single Zentail warehouse.
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