NetSuite - Enable API Access (Token-based Authentication)

The Application Programming Interface (API) allows for automated communication between connected systems. In order to automate fulfillment, API Access must be enabled.

If you have not yet gathered your API credentials, follow these steps first:

Gather API credentials from NetSuite (Token-based authentication).

Enter API credentials in DropStream

  1. In the DropStream Dashboard, click Stores.

In DropStream Dashboard, click Stores.

  1. Click the name of your NetSuite store.
  2. In Connection details, check the box for Token-based authentication, and enter your API credentials:
  • Account ID
  • Consumer Key
  • Consumer Secret
  • Token ID
  • Token Secret

NetSuite connection details - required

  1. Optional: Edit any of the following settings:
  • Fulfillment Location ID — If you have multiple inventory locations, specify the Location ID for this integration.
  • Carrier Integration — Enable if the account is using carrier integrations. (default: disabled)
  • Per Line Location — Enable if you have multiple inventory locations. (default: disabled)
  • Multi-location Inventory — Enable if using inventory tracking at multiple locations. (default: disabled)
  • Include Shipping Cost — Enable to update shipping cost sent by the merchant. (default: disabled)
  • Order Import Options — Select the status for order import, one or more of the following:
  • Partially Fulfilled
  • Pending Approval
  • Pending Billing
  • Pending Billing Partially Fulfilled
  • Pending Fulfillment (the default)
  • Sandbox — Enable if the account uses NetSuite "Sandbox" API credentials. (default: disabled)


  1. When you're done, click Save changes.


Back to: Integration Overview

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