In order to capture as much detail as possible when an error occurs connecting to PrestaShop, debugging must be enabled in PrestaShop.
Enable debugging for PrestaShop
- In your PrestaShop files, open Config > defines.inc.php in a text editor (such as Notepad).
- Change the line:
- Save and close the file.
When debugging is enabled, your integration will capture additional debugging data. Should errors occur, this data can assist DropStream support in resolving the issue.