When you set your connection to Enabled, DropStream begins the process of automatically importing orders from Business Catalyst.
Order Status
DropStream imports orders from Business Catalyst that have the following status:
Purchase-Payment Received
Only orders with this status are imported by DropStream.
Note: Orders must be fully paid before they can be processed by DropStream. Partially-paid orders are not processed.
After orders are processed by DropStream, the status in Business Catalyst remains set to Purchase-Payment Received. DropStream does not modify the status during the fulfillment process.
View order status in Business Catalyst
To view orders in Business Catalsyt:
- In Business Catalyst, click CRM > Orders.
- Click View to see payments applied against an order.
Back to: Integration Overview
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