When you set your connection to Enabled, DropStream begins the process of automatically importing orders from Business Catalyst.
DropStream imports orders from Business Catalyst that have the following status:
- Purchase-Payment Received
Only orders with this status are imported by DropStream.
Note: Orders must be fully paid before they can be processed by DropStream. Partially-paid orders are not processed.
After orders are processed by DropStream, the status in Business Catalyst remains set to Purchase-Payment Received. PackageBee does not modify the status during the fulfillment process.
View order status in Business Catalyst
To view orders in Business Catalsyt:
- In Business Catalyst, click CRM > Orders.
- Click View to see payments applied against an order.