This article outlines the steps required to configure your Shopify integration.
- Configure product SKUs
- Assign SKUs to product variants
- Export SKUs from Shopify
- Gather shipping methods
- Gather API credentials
- Set Up DropStream App — Updated Dec. 2022
- Enable API access (Token Auth) — Updated Dec. 2022
- Order import status
- Import orders by tag
- Note about Shopify Plus
Configure product SKUs
Stock Keeping Units (SKUs) are merchant-defined codes that uniquely identify products in a warehouse. It is critical that the SKUs defined in Shopify are identical to the SKUs loaded into the fulfillment provider's warehouse management system.
Assign SKUs to product variants
By default, Shopify does not assign unique SKUs to product variants. For that reason, it's important to assign each variant a unique SKU.
Export SKUs from Shopify
For convenience, you can export your SKUs from Shopify, to ensure proper entry to PackageBee.
Gather shipping methods
As part of the third-party fulfillment setup process, the shipping methods offered in the eCommerce system must be mapped to the corresponding shipping code used by the fulfillment center.
Gather API credentials
Verify your Shopify Admin credentials and Shop Name/Store Address.
Set up DropStream app
In Shopify, create a custom app with the required permissions, and generate an Admin API Access Token.
Enable API access (Token Auth)
Configure Shopify API access in DropStream.
Order import status
Review the order statuses required by PackageBee for import.
Import orders by tag
Connections can be set up to import orders from Shopify only if they contain a specific order tag.
Note about Shopify Plus
DropStream supports Shopify Plus, which doubles the API rate of connections from 4 requests per second to 2 per second.
Orders with no line items
Orders imported from Shopify can be excluded by a fulfillment service at the line-item level. For this reason, orders in your PackageBee store may occasionally be imported from Shopify without line items.
If you encounter inventory errors, ensure that your Fulfillment Service and Location are set correctly in both PackageBee and Shopify, then reprocess the associated orders.